Reputation Systems

Generate more
Google reviews
on autopilot.

A managed review engine for dental practices — automated requests, safeguards before anything negative goes public, every review answered, and a map pack position that climbs every month.

Get a free reputation audit

We'll pull your review volume, rating trend, response rate, and map pack position against the practices nearest you.

By continuing you agree to be contacted about your audit. No pressure, no obligation.

How it works

From completed visit
to five-star visibility.

  1. Stage 01

    Visit completed

    Appointment status syncs from your PMS — no clipboard, no reminder to remember.

  2. Stage 02

    The right ask

    Branded SMS in the highest-response window, with email as backup.

  3. Stage 03

    Sentiment safeguard

    Happy patients go public. Problems route privately to your team.

  4. Stage 04

    Published where it counts

    Google first, then Facebook, Healthgrades, and Yelp.

  5. Stage 05

    Every review answered

    On-brand replies inside 48 hours, 100% response rate.

  6. Stage 06

    Compounding visibility

    Monthly reporting, benchmarks, and map pack movement.

Turn every completed visit into a review request
Review generation

Turn every completed visit into a review request

The ask leaves a dedicated branded channel — not the same thread as your reminders, forms, and balance notices — timed for the window patients actually respond in.

  • Triggers automatically when an appointment is marked complete in your PMS
  • Branded SMS first, email as backup, one link and one job
  • Tested copy and send timing, tuned monthly per practice
  • Zero front-desk work — nothing to remember, nothing to hand out
  • HIPAA-safe messaging with no treatment details in any request
Catch the unhappy patient before Google does
Reputation safeguards

Catch the unhappy patient before Google does

Every request passes a sentiment step first. Happy patients go public. Anyone signaling a problem is routed privately to your team so it gets resolved in the office.

  • Sentiment gate ahead of any public posting
  • Private feedback routed to the owner or office manager instantly
  • Escalation notes so nothing sits unanswered
  • Legitimate feedback is never hidden — it's just heard first
Rank in the three results patients actually call
Listings & map pack

Rank in the three results patients actually call

Volume, velocity, recency, keywords, and response rate all feed local ranking. We manage all five and keep your profile data clean across the ecosystem.

  • Google Business Profile optimization and ongoing posting
  • Consistent name, address, phone, and hours across directories
  • Keyword-rich patient language that builds local relevance
  • Competitor benchmarking inside your ZIP code
Every review answered, on brand, within 48 hours
Responses & inbox

Every review answered, on brand, within 48 hours

Reviews, texts, and webchat land in one unified inbox that our team works alongside yours — thanking the good ones, de-escalating the hard ones.

  • 100% response rate maintained across every platform
  • On-brand voice approved by you during onboarding
  • Hard reviews de-escalated with a resolution path, not a defense
  • Unified inbox for reviews, SMS, and website chat
See exactly what the system is producing
Reporting

See exactly what the system is producing

A monthly report you can actually read: new reviews, rating trend, sentiment themes, response time, and where you sit in the local map pack.

  • New review volume and velocity month over month
  • Rating trend and sentiment themes pulled from patient language
  • Map pack position tracked against the practices nearest you
  • Review widgets embedded on your website to convert traffic
You get the results, not another dashboard to learn
Managed for you

You get the results, not another dashboard to learn

This runs on Birdeye — our team is the operator. Nobody in your office logs in, chases a request, or writes a response unless they want to.

  • Full setup, PMS integration, and profile cleanup handled for you
  • Live in weeks, not quarters
  • A named point of contact who knows your practice
  • Monthly strategy call to tune the funnel

It plugs into the software you already run

Requests fire off real appointment data, so nothing depends on your team remembering. If your PMS or booking platform isn't listed, it almost certainly still connects.

  • Dentrix Ascend
  • Eaglesoft
  • Open Dental
  • OrthoSync
  • Archy
  • Modento
Dr. Davis at his practice
Client voice
“Patients tell us they picked us because of our reviews. We didn't do anything differently in the office — the ask just finally started reaching people.”
Dr. Davis · Davis Dental Aesthetics
Practice team reviewing patient feedbackDental team caring for a patient in the operatory
FAQ

Common questions.

Let's see where your reputation actually stands.

We'll benchmark your review volume, rating trend, response rate, and map pack position against the practices nearest you — then show you what the system would change.

Book a Free Strategy Call